Is your business struggling to increase sales and generate revenue?
Has your business transitioned to the Pull Economy?
We can help. At Reputatus Learning, we develop a new method of doing business with a proof of concept We follow and teach you the 4D of building a successful business in a Pull Economy.
The 4D's Reputation Strategy:
- Discover:
- Define:
- Develop:
- Defend:
Doing this steps in order and from the progression of findings, we build a powerful message based on your customer's experience with your product or service. Reputatus brings expertise in the areas of Customer Service, Sales and Marketing to transition you and your business into a responsive and customer centric business.
Applying The Reputation Strategy
Customer Service: Focus on delivering what your clients need and want.
Sales: Develop a marketing message that helps your clients and engages your soon-to-be clients.
Marketing:
- Traditional Marketing - Outbound marketing includes newspaper, radio, TV, cable, magazine advertising, etc.
- Internet Marketing - Internet or inbound marketing includes everything online, including websites, blogs, E-newsletters, E-training, Social media, etc.
Think about it, before the Internet most marketing messages were made through advertising channels as bites. A 30 or 60-second radio or TV ad, or a three by three column inch space in print was all we could buy. Ads were limited to company name, a phone number and a sentence or two about the business. We are limited by size, amount and time.
The Internet, on the other hand, allows us to tell our story through endless channels. The Internet comes with very few size, length or time limits. This is where many businesses miss the opportunity to build a strong Reputation, focusing on the areas of Customer Service, Sales and Marketing. We also quickly learned, that the areas of Customer Service, Sales and Marketing MUST work together. During the era of traditional business practice, the areas of Customer Service, Sales and Marketing department do not communicate, share information or see eye to eye on anything. We at Reputatus bridge that gap and engage management and staff forge solution using the Reputation method. We bring in the areas of Customer Service, Sales and Marketing department as one to build a success company.
